Privacy Policy
Your privacy is important to us. This policy outlines how we protect your information.
The Fabricant Agency: Privacy Policy.
Introduction
In compliance with EU General Data Protection Regulation (GDPR) and Dutch Personal Data Protection law, The Fabricant provides you with information about its processing of your personal data. This policy applies to The Fabricant Agency’s website and all services offered via the website.
The Fabricant recommends reviewing this Privacy Policy from time to time. The latest version of this policy is indicated by its date. Each update is effective as of the date indicated.
Personal data processing
Data controller: The Fabricant Agency BV, (hello@thefabricant.com)(Chamber of Commerce number 77357744) is the data controller responsible for processing of your personal information on its website.
You can contact The Fabricant to raise any questions, request or exercise of right regarding personal data protection.
Purposes and lawful basis of data collection
We process your personal data with the following bases:
Consent: you have given your informed, unequivocal and specific consent to the processing of your personal data aimed to a specific purpose.
Legal obligation: the law requires process and disclose certain data to certain institutions (for example, to the Tax Authority).
Execution of a contract: the data are strictly necessary to provide you with our services or to comply with what was agreed with you.
The Fabricant’s legitimate interests, provided that your interests and rights do not prevail over them.
The legal bases of our data processing and the purposes for which we will use your data, are as follows:
Browsing the website: When you browse and use the website, data is automatically collected through technology or automated interactions, such as IP address, device id, certains metadata (HTTP header, your browser, etc.). Data are recorded in order to detect a fraudulent or illegitimate use of the website, and, therefore, guarantee compliance with the relevant Service Terms. Technical data are processed for the purpose of detecting and mitigating risks of attacks and, generally, to guarantee and maintain security. Our lawful basis is our legitimate interest in protecting the security of our systems and preventing violation of our terms and conditions. Data processed includes IP address, device id and certain metadata such as the browser used or the HTTP/HTTPS header.
Contractual relationship: When you register, we request personal data that we need for management and fulfilment of the contractual relationship. When you are requested to provide personal data that is deemed as necessary, due to legal obligation or in accordance with our contracting conditions. Personal data includes, username, email address, name, address and and means of payment. You can exercise your rights of access, rectification, erasure, limitation of processing, portability and revocation of consent in relation to the personal data that you may have provided to The Fabricant in your relationship with us by contacting The Fabricant at the address provided in this policy.
Commercial communications: We will send you electronic commercial communications if (i) you have registered or contracted for any of our website services, (ii) you request information about our services. In any case, we will do so as long as you have not expressed your objection to receiving such communications (via an "Unsubscribe" button). Our legal basis is our legitimate interest to offer you commercial information about products or services similar to those that you have already contracted or about which you have requested information.
Support requests: When you contact us requesting information, support or feedback, we process your data in order to assist you, based on your consent expressed in your own request. Personal data processed: contact information that you provide us with in order to respond to your request and the content of your request.
Professional contact with company contact persons or individual professionals: In the event that you are a contact person in a company or an individual professional that The Fabricant has contacted, your data will be processed for the purpose of maintaining professional contact with you as an individual professional or contact person. We will process your data based on the legitimate interest of being able to maintain professional contact with you or the organization you represent. The legal basis for data processing for the performance of the pre-contractual measures requested and preparatory, where appropriate, to the conclusion of an agreement with you or your company. For a signed agreement, the legal basis would be that agreement. Personal data processed would include name and surname, corporate or non-personal e-mail address, corporate or non-personal telephone number (optional), position (optional) and data contained in the message.
Legally binding processing: In some cases we are legally bound by different regulations (regardless of whether or not you give your consent), to process and/or transfer certain personal data to different entities. For example, to the tax authority. The personal data processed are as required by applicable regulations.
How long do we keep your data?
We process your personal data only for a necessary period of time, depending on each case.
Once our processing has terminated, we keep your data for different periods of time (in general, until the prescription of the responsibilities that may have arisen from our interactions). Relevant periods are as follows:
In relation to processing carried out to guarantee and maintain security of our website and anti-fraud measures: two years.
In relation to the data necessary to provide the contracted service and the contractual relationship, your personal data will be stored while the contractual relationship is still active, and it will subsequently be kept for six years or until the prescription of any contractual liability, or any intellectual property rights claim or regarding tax and accounting information.
In relation to commercial communications by email, data will be processed for 3 years from the last interaction with you - or until you decide to object, whichever is the earliest.
We will keep data in relation to fulfilment of any legal obligation during the limitation periods for the possible responsibilities derived from the data processing, and specifically during the periods imposed by any applicable regulations.
Data Accuracy and Updates
You represent and guarantee that the information and data that you have provided us is accurate, current and truthful.
We request that you immediately notify us of any changes to your data so that the information contained in our systems is up-to-date at all times and does not contain errors.
Disclosure of data
We may disclose personal information to third parties in cases when it is necessary for The Fabricant’s website and services to perform their functions as well as to comply with relevant Service Terms. We may also share personal information with other third parties to ensure compliance with applicable laws, including:
Service providers, to manage systems and information technology such as hosting, broadband, IT security or web analytics providers.
Payment platforms, banks and companies involved in the transaction process, to ensure the fulfilment of the necessary transactions.
Advertising platforms, CRM and other marketing tools.
User support management platforms.
Legal and accounting consultancy services and financial institutions.
The services provided by third parties are necessary for the development of The Fabricant’s business activity. Processing of personal data is subject to a contract with relevant terms.
You can request the list of providers that have access to your personal data, as well as the services provided by each one, through the address provided in the exercise of rights section.
Rights of the user
The Fabricant assures your exercise of rights as established in applicable data protection laws. The Fabricant may require that you verify your identity before taking any action. You have the following rights:
Transparency and information on how we process your personal data (right to be informed).
To request a copy of the information we hold, which will be provided to you within a month (right of access).
To update or modify the information we have if it is incorrect or inaccurate (right of rectification).
To request us to stop processing your information while a complaint is being resolved, among other cases (right to limit processing).
Additionally, when we process your personal data based on your consent or on our contractual relationship with you:
To request that we delete personal data from our records (right to erasure or "to be forgotten"). You can carry out this request at any time by closing your account, through your profile section.
To obtain and reuse personal data for your own purposes (right to data portability).
To revoke at any time the consent previously given to any of our processing of your personal data; or, when we process your personal data based on our legitimate corporate interests, right to object to the processing of personal data based on your personal situation (right to object).
Data security
We have implemented security controls to safeguard personal information against loss, misuse, unauthorized access, disclosure or alteration.
International data transfers
The Fabricant carries out international data transfers in relationship with some of the processing described with certain data processors: subcontractors and content delivery networks to help it deliver its service.
A data processor is an external subcontractor that we hire, and that may have access to personal data, or that stores them in the context of the service provided to us.
Some of these external service providers are located outside of the European Economic Area (EEA), so the processing of your personal data involves an international data transfer.
International data transfers can occur to countries with a level of protection of personal data potentially lower than that imposed by the GDPR. Such international data transfers are covered by standard contractual clauses.
Complaint submission
10.1.If you do not agree with the way The Fabricant processes your personal data, you can contact us at the address given above.
10.2.Alternatively you may contact the Dutch Data Protection Agency directly. Its website is https://www.autoriteitpersoonsgegevens.nl/en
Effective: October 2024
Introduction
In compliance with EU General Data Protection Regulation (GDPR) and Dutch Personal Data Protection law, The Fabricant provides you with information about its processing of your personal data. This policy applies to The Fabricant Agency’s website and all services offered via the website.
The Fabricant recommends reviewing this Privacy Policy from time to time. The latest version of this policy is indicated by its date. Each update is effective as of the date indicated.
Personal data processing
Data controller: The Fabricant Agency BV, (hello@thefabricant.com)(Chamber of Commerce number 77357744) is the data controller responsible for processing of your personal information on its website.
You can contact The Fabricant to raise any questions, request or exercise of right regarding personal data protection.
Purposes and lawful basis of data collection
We process your personal data with the following bases:
Consent: you have given your informed, unequivocal and specific consent to the processing of your personal data aimed to a specific purpose.
Legal obligation: the law requires process and disclose certain data to certain institutions (for example, to the Tax Authority).
Execution of a contract: the data are strictly necessary to provide you with our services or to comply with what was agreed with you.
The Fabricant’s legitimate interests, provided that your interests and rights do not prevail over them.
The legal bases of our data processing and the purposes for which we will use your data, are as follows:
Browsing the website: When you browse and use the website, data is automatically collected through technology or automated interactions, such as IP address, device id, certains metadata (HTTP header, your browser, etc.). Data are recorded in order to detect a fraudulent or illegitimate use of the website, and, therefore, guarantee compliance with the relevant Service Terms. Technical data are processed for the purpose of detecting and mitigating risks of attacks and, generally, to guarantee and maintain security. Our lawful basis is our legitimate interest in protecting the security of our systems and preventing violation of our terms and conditions. Data processed includes IP address, device id and certain metadata such as the browser used or the HTTP/HTTPS header.
Contractual relationship: When you register, we request personal data that we need for management and fulfilment of the contractual relationship. When you are requested to provide personal data that is deemed as necessary, due to legal obligation or in accordance with our contracting conditions. Personal data includes, username, email address, name, address and and means of payment. You can exercise your rights of access, rectification, erasure, limitation of processing, portability and revocation of consent in relation to the personal data that you may have provided to The Fabricant in your relationship with us by contacting The Fabricant at the address provided in this policy.
Commercial communications: We will send you electronic commercial communications if (i) you have registered or contracted for any of our website services, (ii) you request information about our services. In any case, we will do so as long as you have not expressed your objection to receiving such communications (via an "Unsubscribe" button). Our legal basis is our legitimate interest to offer you commercial information about products or services similar to those that you have already contracted or about which you have requested information.
Support requests: When you contact us requesting information, support or feedback, we process your data in order to assist you, based on your consent expressed in your own request. Personal data processed: contact information that you provide us with in order to respond to your request and the content of your request.
Professional contact with company contact persons or individual professionals: In the event that you are a contact person in a company or an individual professional that The Fabricant has contacted, your data will be processed for the purpose of maintaining professional contact with you as an individual professional or contact person. We will process your data based on the legitimate interest of being able to maintain professional contact with you or the organization you represent. The legal basis for data processing for the performance of the pre-contractual measures requested and preparatory, where appropriate, to the conclusion of an agreement with you or your company. For a signed agreement, the legal basis would be that agreement. Personal data processed would include name and surname, corporate or non-personal e-mail address, corporate or non-personal telephone number (optional), position (optional) and data contained in the message.
Legally binding processing: In some cases we are legally bound by different regulations (regardless of whether or not you give your consent), to process and/or transfer certain personal data to different entities. For example, to the tax authority. The personal data processed are as required by applicable regulations.
How long do we keep your data?
We process your personal data only for a necessary period of time, depending on each case.
Once our processing has terminated, we keep your data for different periods of time (in general, until the prescription of the responsibilities that may have arisen from our interactions). Relevant periods are as follows:
In relation to processing carried out to guarantee and maintain security of our website and anti-fraud measures: two years.
In relation to the data necessary to provide the contracted service and the contractual relationship, your personal data will be stored while the contractual relationship is still active, and it will subsequently be kept for six years or until the prescription of any contractual liability, or any intellectual property rights claim or regarding tax and accounting information.
In relation to commercial communications by email, data will be processed for 3 years from the last interaction with you - or until you decide to object, whichever is the earliest.
We will keep data in relation to fulfilment of any legal obligation during the limitation periods for the possible responsibilities derived from the data processing, and specifically during the periods imposed by any applicable regulations.
Data Accuracy and Updates
You represent and guarantee that the information and data that you have provided us is accurate, current and truthful.
We request that you immediately notify us of any changes to your data so that the information contained in our systems is up-to-date at all times and does not contain errors.
Disclosure of data
We may disclose personal information to third parties in cases when it is necessary for The Fabricant’s website and services to perform their functions as well as to comply with relevant Service Terms. We may also share personal information with other third parties to ensure compliance with applicable laws, including:
Service providers, to manage systems and information technology such as hosting, broadband, IT security or web analytics providers.
Payment platforms, banks and companies involved in the transaction process, to ensure the fulfilment of the necessary transactions.
Advertising platforms, CRM and other marketing tools.
User support management platforms.
Legal and accounting consultancy services and financial institutions.
The services provided by third parties are necessary for the development of The Fabricant’s business activity. Processing of personal data is subject to a contract with relevant terms.
You can request the list of providers that have access to your personal data, as well as the services provided by each one, through the address provided in the exercise of rights section.
Rights of the user
The Fabricant assures your exercise of rights as established in applicable data protection laws. The Fabricant may require that you verify your identity before taking any action. You have the following rights:
Transparency and information on how we process your personal data (right to be informed).
To request a copy of the information we hold, which will be provided to you within a month (right of access).
To update or modify the information we have if it is incorrect or inaccurate (right of rectification).
To request us to stop processing your information while a complaint is being resolved, among other cases (right to limit processing).
Additionally, when we process your personal data based on your consent or on our contractual relationship with you:
To request that we delete personal data from our records (right to erasure or "to be forgotten"). You can carry out this request at any time by closing your account, through your profile section.
To obtain and reuse personal data for your own purposes (right to data portability).
To revoke at any time the consent previously given to any of our processing of your personal data; or, when we process your personal data based on our legitimate corporate interests, right to object to the processing of personal data based on your personal situation (right to object).
Data security
We have implemented security controls to safeguard personal information against loss, misuse, unauthorized access, disclosure or alteration.
International data transfers
The Fabricant carries out international data transfers in relationship with some of the processing described with certain data processors: subcontractors and content delivery networks to help it deliver its service.
A data processor is an external subcontractor that we hire, and that may have access to personal data, or that stores them in the context of the service provided to us.
Some of these external service providers are located outside of the European Economic Area (EEA), so the processing of your personal data involves an international data transfer.
International data transfers can occur to countries with a level of protection of personal data potentially lower than that imposed by the GDPR. Such international data transfers are covered by standard contractual clauses.
Complaint submission
10.1.If you do not agree with the way The Fabricant processes your personal data, you can contact us at the address given above.
10.2.Alternatively you may contact the Dutch Data Protection Agency directly. Its website is https://www.autoriteitpersoonsgegevens.nl/en
Effective: October 2024